Frequently Asked Questions

Our plans cover the mechanical breakdown of major kitchen appliances (refrigerator, oven/range, dishwasher, microwave, washer & dryer) on the Essentials Plan, plus home systems like heating, air conditioning, electrical, plumbing, and water heater on the Complete Plan. Optional add-ons are available for pools, well pumps, septic systems, and more. See our full coverage list for details.

Plans start at $39.99/month for the Essentials Plan and $49.99/month for the Complete Plan. Optional add-ons carry a small additional monthly cost. Exact pricing can vary slightly by state and home details — you'll see your final price before you commit to anything.

Yes. Every plan includes a full 30-day free trial with real coverage from day one. If SAVE ON isn't the right fit for you, simply cancel before the trial ends and you won't be charged.

Absolutely. Cancel whenever you'd like, directly from your account or with a quick call to our team — no cancellation fees. If you cancel outside the free trial period, you'll be covered through the remainder of your current billing cycle.

File a claim online through your account or by calling our claims line at +1 (248) 270-7522. We'll confirm coverage and connect you with a licensed local contractor to schedule a repair visit.

Yes — a modest trade service fee applies each time a contractor is dispatched to your home, similar to a co-pay. This fee is disclosed clearly at signup and is separate from your monthly plan cost.

In most cases, yes — coverage isn't limited by the age of your home or the brand of your appliances, as long as items are in good working order at the time coverage begins. Pre-existing conditions known at signup are generally excluded.

We offer plans to homeowners in all 50 states. Coverage details and pricing can vary slightly based on state regulations — your quote will reflect what's available where you live.

If a covered appliance or system can't reasonably be repaired, we'll work with you on a replacement in accordance with your plan's terms and coverage limits.

We dispatch a licensed, vetted contractor from our nationwide network to ensure quality and consistent pricing. Reach out to our team if you have a specific concern about a service visit.